# Your contact is not working.

**URL:** <https://forum.russiable.com/t/your-contact-is-not-working/52>\
**Category:** Travel to Russia\
**Created:** [January 18, 2024, 11:59pm UTC](https://forum.russiable.com/t/your-contact-is-not-working/52 "2024-01-18T23:59:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![seiyo777](https://forum.russiable.com/letter_avatar_proxy/v4/letter/s/f19dbf/32.png) [@seiyo777](https://forum.russiable.com/u/seiyo777)\
**Post date:** [January 18, 2024, 11:59pm UTC](https://forum.russiable.com/t/your-contact-is-not-working/52/1 "2024-01-18T23:59:17Z")

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Hello,  
I tried contacting you, but it fails to send.

I hope you are well. I received an invitation letter from another operator who seems to have gone out of business. my letter (i think, i don’t read russian) states that i will be crossing a land border from Estonia and staying in st petersburg. I already have my visa from that letter. however, with the situation always changing, i will now only be going to moscow by plane.

Do i need a new invitation letter to show the authorities? Also, do you offer a service to pay for the hotel reservation on my behalf and i pay you? this other operator offered this, but ya, their emails bounce now.

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**Author:** ![Irena](https://forum.russiable.com/user_avatar/forum.russiable.com/irena/32/7_2.png) [@Irena](https://forum.russiable.com/u/Irena)\
**Post date:** [January 19, 2024, 6:18pm UTC](https://forum.russiable.com/t/your-contact-is-not-working/52/2 "2024-01-19T18:18:40Z")

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Once you have your visa, you don’t need another invitation, you can enter Russia through Saint Petersburg or Moscow.

You can book hotels in Russia paying with your card through [Zenhotels](https://russiable.com/zenhotels). Let me know if you have any problem booking.